At Spark Leaf Media (“Spark Leaf,” “we,” “our,” or “us”), your privacy is a top priority. We are committed to safeguarding the personal information you provide when using our website, digital platforms, or services related to sustainable energy solutions.

This Privacy Policy explains how we collect, use, store, and protect your information. By accessing our website or using our services, you agree to the practices described below.

1. Information We Collect

Depending on your interaction with us, we may collect:

Personal Information:
Details such as your name, email, phone number, billing information, and any other data provided when requesting a quote, signing up for services, or contacting us.

Service Information:
Information related to renewable energy installations, maintenance requests, energy usage, and project-specific details.

Technical Information:
IP address, browser type, operating system, device information, and browsing behavior on our website.

Communication Data:
Information shared through forms, chat support, emails, or phone conversations.

Marketing & Preference Data:
Survey responses, testimonials, and communication preferences that help us improve services and your experience.

2. How We Use Your Information

Your information is used to:

• Deliver, install, and maintain renewable energy systems and related solutions.

• Process orders, manage billing, and provide customer support.

• Offer tailored energy solutions based on your requirements.

• Communicate updates, promotions, or changes in services.

• Analyze website usage to enhance functionality and user experience.

• Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell your personal data. Information may be shared in the following cases:

Service Partners: Trusted contractors or technical teams assisting with installations and maintenance.

Business Collaborators: Joint energy projects or programs with verified partners.

Legal Authorities: When disclosure is required by law, regulation, or legal process.

Corporate Changes: In the event of a merger, acquisition, or transfer of company assets.

4. Data Security

We use appropriate administrative, technical, and physical measures to protect your information from unauthorized access, loss, or alteration. While no system can guarantee complete security, we continuously enhance our security practices to safeguard your data.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, your data is securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have rights to:

• Access, update, or delete your personal information.

• Restrict or object to certain processing activities.

• Opt out of marketing communications.

• Request a copy of the data we hold about you.

To exercise your rights, contact us at:
info@sparkleafmedia.net

7. Cookies & Tracking

We use cookies and similar technologies to enhance website functionality, personalize your experience, and analyze traffic. You can manage cookies through your browser settings, though some features may be affected if disabled.

8. Third-Party Links

Our website may contain links to external sites for convenience. Spark Leaf Media is not responsible for the privacy practices or content of these third-party websites.

9. Updates to This Policy

This Privacy Policy may be updated periodically. Any changes will be reflected by a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.

For questions about this Privacy Policy or how your data is handled, please contact us at:
info@sparkleafmedia.net